2021 outlook on the Nordics
Peter Christian Noer, Soft2Bet’s regional manager for the Nordic markets, discusses player protection measures and monopolies in the Nordic region
When discussing the Nordic igaming landscape, the primary distinction is between the regulated markets of Sweden and Denmark, and the monopolistic control that exists in Norway and Finland.
In general, we expect regulated markets to face ongoing scrutiny from political parties, the media and regulatory bodies – it’s part and parcel of a safe and competitive industry, especially in the Nordics.
Balancing player protection with healthy competition
You only need to look at the example of Denmark, where regulatory change is on the horizon, or neighbouring Sweden, where temporary Covid measures are set to expire on 30 June. We always monitor new developments in the Nordic markets and beyond, keeping a close eye on regulatory changes.We see it as a positive sign, for instance, that Swedish authorities are starting to treat black-market clampdowns as a higher priority. Underground operators threaten to undermine the licensing model in both Sweden and Denmark, which we in the regulated industry have pointed out repeatedly.
If regulation becomes so stringent that legal operators are not able to compete with unlicensed ones on price, then players will ultimately seek out the black-market options that offer better value for money. That means responsible gambling is diminished and governments lose out on the taxation revenues provided by a legal industry.
Well-intentioned player protection measures are worth nothing if gamblers are turning away from the licensed market and sensible measures such as self-exclusion tools lose their value. The only winners are underground operators.
We sincerely hope, therefore, that the relevant authorities are willing to engage in a dialogue with the industry about how we can create safe, regulated markets with a healthy degree of competition. Casinos and sportsbooks should be able to offer players high-quality products at a fair price, to prevent them from seeking the illegal alternatives that just don’t offer the same level of protection.
Monopolies
Within the region’s monopolised markets, for obvious reasons we are hoping for a shift in the mindset of local and national politicians, with a more forward-thinking approach to gambling now long overdue.The licensing system used in Sweden and Denmark would certainly constitute a more modern approach, so we welcome the calls made by the Norwegian Industry Association for Online Gaming for a more open regime.
As the Association notes, contemporary problems require contemporary solutions, and dogmatically sticking to an outdated model is not the right approach. The purpose of a monopolised industry is to ensure a consistent standard of player protection, but when more than half of Norway-based players are using the black market, it’s high time for a rethink.
Peter Christian Noer is Soft2Bet’s regional manager for the Nordic markets. Promoted from the role of country manager for Sweden, his extensive experience within the Scandinavian casino industry includes successful managerial spells at outlets such as Casumo and Danske Spil A/S.