Danish Gambling Authority warns 888 to improve AML measures
Spillemyndigheden demands 888 amends procedure after customer deposits DKK 1m over three months
The Danish Gambling Authority (DGA) has instructed 888 to improve its AML measures after a customer deposited more than DKK 1m without providing source of funds documentation.
The user deposited more than £113,000 over a three-month period, including £68,160 in just a few days, and declined to submit any income or wealth documentation despite being asked to do so by 888’s Danish subsidiary.
888 Denmark then allowed the player to carry on gambling for almost a month before closing his gaming account.
The operator also failed to notify the State Attorney for Special Economic and International Crime (SØIK), which is outlined in section 26 of the Money Laundering Act.
The DGA ruled that 888 should have closed the player’s account much sooner to prevent the possibility of money laundering and instructed the operator to contact SØIK in all future cases.
Similar AML failings in the UK market have resulted in significant fines for operators.
An 888 spokesperson told EGR Intel: “We have fully and transparently co-operated with the DGA on its investigation into an individual customer’s activity with 888 in Denmark.
“We accept the DGA’s findings regarding this customer’s activity and have implemented changes and improvements to our processes to ensure that this does not re-occur.
“Customer safety is 888’s number one priority and we are continually focused on delivering further improvements to our responsible gaming technology and processes.”
Danish operators are braced for increased regulation in the country after the government agreed to increase online gaming taxes to 28% from 2021.