Titanbet hit with horseracing ad ban
Operator’s promotion remained on the site throughout Grand National despite not applying to the festival
Titanbet has been censured by the Advertising Standards Agency (ASA) for failing to remove a horseracing offer from its website on the day of the Grand National.
The ‘Faller Insurance’ ad offered punters a free bet of up to £25 if their horse fell during any UK jumps race on April 6 and 7, but the firm left the promotion up on April 8 during the Grand National.
A complaint was made that the ‘Bet Now’ link still appeared after the free bet offer had ended so the ad misleadingly suggested that the promotion applied to the Grand National.
Titanbet said the terms and conditions clearly stated that the promotion was only intended to only apply on 6 April and 7 April.
But the ASA ruled the ad must not appear again and told Titanbet to promptly remove promotions from their website once they have ended.
Titanbet decided to honour the promotion for customers who placed a bet on April 8 and 9, so they were not adversely affected, and accounts were credited with the relevant free bet.